Efficient order management is pivotal in steering the success of an online business
With NEXT BASKET, not only can you track completed orders with ease, but you can also modify existing orders to ensure accuracy and customer satisfaction.
To begin editing an order, navigate to the Admin panel of your NEXT BASKET store:
- From the main menu, select Sales.
- Click on Orders. This action will direct you to the Orders dashboard.
Here, you will find a comprehensive list of all orders placed through your online store. Each entry includes essential details such as the order's unique code, customer name, phone number, delivery address, order date, status of the order and payment, payment method, generated invoice number (if applicable), and the total amount of the order. - Locate the order you wish to edit and click the View button (represented by an eye icon) next to the desired order. This will take you to the detailed order page.
- Click the pencil icon next to the section title you want to edit.
- Modify the fields as necessary and click Save.
Repeat these steps for each section of the order you need to adjust. It's important to verify that all information is correct and up-to-date to prevent any issues with order fulfillment.